Common Questions

• At what age should my children first see the dentist?
• Do you accept referrals?
• Do you accept my insurance plan?
• I have a temporary crown in my mouth. What happens if it comes off or breaks?
• What different payment options do you provide?

At what age should my children first see the dentist?

We like to see children in our office by the age of three and four so that we can anticipate the development of their overall bite and dental development prior to the emergence of the permanent teeth. At this young age, it’s quite simple to recognize and take steps to prevent potential future problems. The first time we meet them, it’s often at the time of one of the parent’s appointments. We’ll just introduce ourselves and make them comfortable with our team. Then, on their first real visit, we treat them gently and with special care, ensuring the experience is positive and non-threatening. Of course, if your toddler accidentally chips or knocks out a tooth prior to this age, you should let us know right away.

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Do you accept referrals?

We’re happy to accept referrals from other dental offices as well from recommendations by our patients to their family and friends. If at all possible, we would like to have your previous x-rays forwarded to our office.

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Do you accept my insurance plan?

We are a Preferred Provider for United Concordia (Tricare Active Duty). As a courtesy we will file all insurance claims.

We will estimate your insurance coverage and ask that you pay your portion at the time of service. The amount that you owe is only an estimate. Should there be an additional balance once the insurance claim is paid, we will bill you.

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I have a temporary crown in my mouth. What happens if it comes off or breaks?

If your temporary crown comes off, the best immediate solution is to put it back on. If the crown has actually broken into several pieces, simply wrap the pieces up carefully in a protective container. You can use toothpaste as a temporary crown - it will act as a seal. Either way, you’ll want to contact our office at your first opportunity to schedule an appointment to have the crown reapplied.

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What different payment options do you provide?

We accept cash, personal checks, and all major credit cards. For your convenience, we offer various payment options for extensive procedures including financing through Care Credit, Dental Fee Plan and Enhanced Patient Financing.

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